There is no intelligence or logic applied. You see the link to install Silverlight when the control fails to load. Install Silverlight When Already Installed If you're looking at a screen full of tiles - this is your problem.
You need the desktop version of internet explorer. In which case, is this an ARM based machine? Win RT does not support Silverlight. There are a number of possible explanations for seeing this message. This Browser Doesn't Support Silverlight ( Windows IE ) You get to the desktop mode by selecting the desktop tile on Win 8.0 or in win 8.1 there's a little window icon bottom left you can click. If you’re looking at a bunch of tiles then that isn’t desktop. You don’t have that option at all if you are using a Win RT device such as a Surface ( without a “pro” on the end ). In the "Search web and Windows" box on the taskbar.Ĭheck your operating system and browser are on the list:Ĭompatible Operating Systems and Browsers.Īlthough Internet Explorer is one of the more reliable browsers with Silverlight it’s only the version on the desktop view of Win8/8.1 which is compatible. You should use Internet Explorer on Windows 10. On Windows 10 the default browser is Edge, this is incompatible with Silverlight and MS will not be adding Silverlight support. Other companies seem to have decided that means they’re not going to support Silverlight.įor example, it just won’t work on recent macs using Chrome. Silverlight is currently in end of lifetime support from Microsoft. Obviously, if you see something else like a blank page or a message to install silverlight etc then you have proven there is a problem with your Silverlight and browser combination. If you see a video player straight away then that is rendered using Silverlight. If Silverlight works for you at all then the chances are you need to be talking to whoever provides the website you're trying to use.įollow the link below to a video with some rock climbing.
The first thing to check is whether it's really a Silverlight problem you're seeing.
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